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ClosedUnited Kingdom

Audience Services

Bids closed on 9 October 2026. The page stays for reference; similar open tenders are below.

Key facts

Country
United Kingdom
Region
UK
Estimated value
not stated
Procedure
Competitive procedure with negotiation
Published
Source
UK Find a Tender

Description

The BBC has procured customer management services to support a broad range of services including: • Handling editorial and non-editorial complaints • Responding to enquiries • Managing comments & appreciations • Technical support for iPlayer, Sounds, BBC Account • Reception Advice • BBC Action Lines • BBC Charitable Appeals & Donations collections (Lifeline & Radio 4) • Artist mail • Ticketing for BBC shows • 'Take Part' in a show • BBC Switchboard The BBC has a mission to act in the public interest, serving all audiences through the provision of impartial, high-quality and distinctive output…

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